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Tra la la!
Thursday, 31 July 2003 10:41 am
We're being fucked about by British Gas, tra la la! What fun!
Yeah, anyway, we have boiler problems - intermittent hot water. They came. They said it was the heat exchanger and it was overheating, and they'd come back to replace it. They phoned on the morning they were supposed to turn up, and said that replacement isn't covered in your insurance because we think it's due to limescale buildup, you'll have to get it removed yourselves. We got a plumber in and he descaled it. It still didn't work right though the water pressure improved dramatically. Another BG guy came this morning. HE looked at the boiler, and says either the thermostat is broken or the *other* bit of the hot water system is scaled up. He's coming back tomorrow with a thermostat replacement to try.
Add to this that they screwed up in two different ways between the first and second appointments, not recording data correctly, losing an order for parts, and thinking that the second appointment was actually a first call, and we're really unimpressed.
What with this and the washer and one occasion when I missed the door, I will have been at home for workmen *all this week*. I have barely left the house. Not that I mind lots, but it means I don't have a job and I haven't done a lot of useful stuff, and I haven't cleaned the kitchen because there have been people in it quite a bit.
I jolly well hope it *is* the thermostat, then it'll all be over. If BG chappie says it isn't I'm going to ask him to DRAW me the hot water circuit so I can talk to the plumber over the phone with some level of understanding and find out exactly how much bollocks they're talking.
If anyone here has any knowledge of water systems and the difference between a loop that serves the taps and one that serves the radiators and how they link up, I'd love to hear it.
Yeah, anyway, we have boiler problems - intermittent hot water. They came. They said it was the heat exchanger and it was overheating, and they'd come back to replace it. They phoned on the morning they were supposed to turn up, and said that replacement isn't covered in your insurance because we think it's due to limescale buildup, you'll have to get it removed yourselves. We got a plumber in and he descaled it. It still didn't work right though the water pressure improved dramatically. Another BG guy came this morning. HE looked at the boiler, and says either the thermostat is broken or the *other* bit of the hot water system is scaled up. He's coming back tomorrow with a thermostat replacement to try.
Add to this that they screwed up in two different ways between the first and second appointments, not recording data correctly, losing an order for parts, and thinking that the second appointment was actually a first call, and we're really unimpressed.
What with this and the washer and one occasion when I missed the door, I will have been at home for workmen *all this week*. I have barely left the house. Not that I mind lots, but it means I don't have a job and I haven't done a lot of useful stuff, and I haven't cleaned the kitchen because there have been people in it quite a bit.
I jolly well hope it *is* the thermostat, then it'll all be over. If BG chappie says it isn't I'm going to ask him to DRAW me the hot water circuit so I can talk to the plumber over the phone with some level of understanding and find out exactly how much bollocks they're talking.
If anyone here has any knowledge of water systems and the difference between a loop that serves the taps and one that serves the radiators and how they link up, I'd love to hear it.
